Claims adjusters generally work on the evaluation of insurance claims and settlements, including negotiations. Degree programs for future insurance claims adjusters are available either at the certificate level or as an associate degree. Bachelor’s degree programs in insurance and risk management are another option for those who would like to work as a claims adjuster.
Claims adjuster certificate courses concentrate on foundational insurance claim concepts, while associate degree programs offer a deeper picture of insurance policies and operations. Bachelor’s degree programs in insurance and risk management teach the fundamentals of insurance, contracts and finance that are involved in the industry.
Finding a Course Provider
There is a broad array of college majors that can serve to prepare a person for a career in claims adjusting. A school that offers these programs online can offer them to out-of-state students, as well as those who are currently working.
Insurance Claims Adjuster Certificate
Claims adjusting certificate programs teach the fundamentals of insurance claim investigation and processing. Such programs culminate with a real-world practicum for students to acquire hands-on experience as they are given the chance to work as insurance claims adjusters.
Insurance Claims Adjuster
Insurance claims adjuster associate degree programs center on theories and procedures that professionals use to investigate and negotiate claims. A practicum or an internship may be required for the students to gain hands-on training in the field.
Bachelor’s Degree in Insurance and Risk Management
Such programs trains students in the analysis of statistics and financial models to help them make accurate predictions as to the accident or disaster risks a business or individual may have. Claims adjusting may provide opportunities for internship and mentoring.
Aspiring claims adjusters will find plenty of options, from certificate programs to graduate degrees. Such programs deal with different facets of insurance as related to businesses, like claims and investigation, as well as finance and risk management.
Here are additional abilities necessary for a successful career in insurance adjuster:
Math and analytics, and spreadsheets
Word processing – Typing is this skill that, while very basic, often gets taken for granted.
Software expertise – You have to know how to use appraisal software and other programs used in the industry.
Medical knowledge (for specific claim types)
Strong work dedication and ethic – Insurance companies require dedicated workers with integrity. The hours can be longer than usual, and going the extra mile is the norm.
Communication skills – The claims adjusting industry is largely about customer service, and you generally need to deal work with people who are under significant stress. Thus, as a claims adjuster, you have to be good listening skills and showing empathy. Certainly, you will deal with conflicts! Some losses are covered, some are not. But your job is not to argue.